Operating with the most appropriate technology is crucial for every industry, and that is especially true for the increasingly sophisticated business of facility management. There are so many offerings on the market that it is easy to be confused. Before adopting any new product, it is best to do a little homework while keeping in mind the old adage of selecting “the right tool for the right job.”

Events Management
Most managers depend on a PDA, cell phone and laptop computer to help them get through a busy day, but juggling high-tech tools can make technology seem like a master instead of a helpmate. Integrating technologies is an efficient way to lose that feeling and increase productivity, according to John Platillero, president and CEO of EventBooking.com.

A Knoxville, TN application service provider, EventBooking.com offers several solutions that integrate web-based, land-based and wireless technologies for the benefit of facility professionals. The company's events management tool allows managers to enter information into a single calendar, which then automatically updates all facility calendars, refreshes the facility's web site, and reports the information to key partners, like the local convention and visitors' bureau.

"It links people together and allows managers to make better use of their time," said Platillero. "Because it is a fully web-based system, it doesn't need IT support. You and anyone on your staff can access it from home or on the road, and it doesn't require a large cash outlay."

"We see our tool expanding to incorporate the other aspects of the industry, creating an interface for bringing buyers and sellers together," said Evelyn Ingram, director of customer services. "It will tie together agents, promoters, and venues into an online booking network, giving them the ability to access industry news and share important information of their choosing. It will be a simple, easy and comprehensive way for them to conduct business."

The system interfaces with other EventBooking products, including an e-mail marketing tool designed to enhance customer relationships.

(CLICK below to read entire article, which was published in the July/August 2002 of the IAAM Facility Manager magazine.)

http://www.iaam.org/Facility_manager/Pages/2004_Aug_Sep/Feature_4.htm