Press Release: EB Director of Client Services Wins Venues Today Award

By March 15, 2017Press Releases
Venues Today
Generation Next Awards

HUNTINGTON BEACH, CA – March 10, 2017 – Brian Chia, Director of Client Services at EventBooking, was nominated and voted as a winner for the 2017 Venues Today Generation Next Awards.

The award series honor young leaders under 35 who “make a difference in sports, music, conventions, family shows and festivals.” Chia received award recognition for his role at EventBooking, an industry-leading software company that specializes in web-based venue management & booking products. He leads a Client Success team that serves over 10,000 individual users.

As part of his nomination, EventBooking stated: “Brian’s ability to quickly customize the best solution for each client is invaluable as he travels to venues in-person to perform more in-depth assistance and training. His dedication to personalized customer support has taken him all over the world, from London to Beijing. Additionally, last year EventBooking began redesigning it’s core venue management software. Brian was appointed product owner of the new initiative. This meant that in addition to his client services responsibilities, he guided a team of software engineers so that each cycle of the development process was tailored to clients’ needs and workflow. It was a natural decision to designate this responsibility to Brian, given his technological know-how and passion for putting our customers first.”

This award comes after winning two other award designations for customer service: Young Customer Service Professional of the Year (awarded by the Stevie Awards) and Service Person of the Year (awarded by The National Customer Service Association).

The Venues Today Generation Next Award recipients will be profiled in the May 2017 issue of the magazine, and will also feature the following young professionals:

Lucy Albers, Senior Marketing Manager at Denny Sanford PREMIER CENTER

John Ciolfi, Marketing Manager at Dunkin’ Donuts Center & Rhode Island Convention Center

Jordan Silberman, Vice President of Operations at Verizon Center

Michael Sulkes, Assistant General Manager at Wells Fargo Center

 

More details about the 2017 Generation Next Award winners are available here.

Contact:

Kalyn Sisco

kalyn.sisco@eventbooking.com

About EventBooking:

EventBooking is a Software as a Service (SaaS) company that specializes in online booking and venue management for arenas, stadiums, convention centers, and performing arts centers. EventBooking takes pride in their clients, who oversee the many moving parts that make a concert, conference, or sporting event possible. 86% of all NBA venues and 80% of all NHL venues use EventBooking software. EventBooking serves a total of 700 venues worldwide with a reported 99% customer satisfaction rating.

About Venues Today

Venues Today Inc. is the leading source of original reporting for live entertainment and events, serving management, owners and suppliers to music, sports and meetings venues internationally. Learn more about Venues Today at venuestoday.com/magazine.