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Evelyn Ingram

Venues Post-COVID: “Mind the Gap” of Human Business Intelligence

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In the wake of  staggering unemployment numbers in the event industry, venue professionals who remain in their roles may find that another casualty of COVID-19 is a loss of “human business intelligence”—the collective head knowledge that has literally left the building. Evelyn Ingram discusses some ways to “mind the gap” and recover as a team.

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