Does your venue software provider deliver on what they promised and “walk the walk” in their caliber of service? Steve Mackenzie, President of EventBooking, discusses how this is especially important for our industry in 2020.
Don’t resign yourself to accept mediocre customer service from event software suppliers. Steve Mackenzie emphasizes the importance of working with companies that put service first, and raising the industry standard as a result.
If your venue software provider is touting a certification for their platform in 2020, could that signal it’s more complex and difficult to learn than it needs to be? Steve Mackenzie, President of EventBooking, discusses on the blog.