Does your venue software provider deliver on what they promised and “walk the walk” in their caliber of service? Steve Mackenzie, President of EventBooking, discusses how this is especially important for our industry in 2020.
Don’t resign yourself to accept mediocre customer service from event software suppliers. Steve Mackenzie emphasizes the importance of working with companies that put service first, and raising the industry standard as a result.
If your venue software provider is touting a certification for their platform in 2020, could that signal it’s more complex and difficult to learn than it needs to be? Steve Mackenzie, President of EventBooking, discusses on the blog.
Our technology partner, Forum Info-Tech, shares 6 reasons to operate and manage your business in the Cloud. Forum Info-Tech provides a wide range of IT services to organizations of all sizes and types—including venues! Are the applications at your venue cloud-based?
Venues play an incredibly important part in the fabric of society—a fact that is even more apparent as fans and guests eagerly await the chance to gather regularly once again. And although major progress has been made in the past few months, we’re continuing to shoulder the burden with our industry peers in a variety of ways.
If experience is the best teacher, Steve Mackenzie, President of EventBooking, knows a thing or two about travel. Having traveled over one million miles since 2005 (and for 156 days in 2019 alone), this road warrior shares some of his tips and tricks about life on the move.
After an information-rich experience like VMS, how can we integrate what we learn into our real world practices? Melanie Taylor shares about her experience at the Asia-Pacific Venue Management School and how it’s impacted her thought processes and actions since.