VenueOps is the new standard for convention center software. We’re proud to serve our venue booking software to over 1,000 venues worldwide, including some of the most iconic conference centers, exhibition halls, and convention centers:
““We save hundreds of minutes per day, per every person that touches VenueOps. The overall efficiency is absolute.”
– Jimmy Madrigal, Booking Coordinator, Sacramento Convention Center Complex
“VenueOps is very user-friendly and has improved our communication—it ultimately helps us serve our clients better.”
– Nikki Taylor, Director of Event Sales, Salt Palace Convention Center
The Convention Center Solution
Compatible across all modern browsers and mobile devices, VenueOps is intuitively designed to manage sales, booking, contracting, resource allocation and management, event production, event financials and more. If Excel sheets and Word documents aren’t cutting it, or your current convention center software solution is a hindrance rather than a help—it’s time to consider VenueOps as the venue management software your convention center needs.
Sales CRM and Account Management
The VenueOps CRM features robust, space-selling tools that handle everything from lead capture to contracting and business intelligence reporting.
- Manage business from inquiry to event finalization
- Track progress towards sales goals
- Manage clients, contacts, and tasks for everyday follow-up
- Up to 6-week flexible calendar views
- Generate proposals and contracts
- DocuSign integration for e-signing
Event Management & Operations
Improved efficiency and communication translates to a better work experience for your staff and service to your clients, especially for event management and operations.
- Manage services, timelines, and requirements across departments
- Delegate and manage tasks from start to finish
- Generate event orders and custom event documents
- Collaborate in real-time on your mobile device
Dashboards & Reporting
See what is and isn’t making your facility successful by generating customized reports within VenueOps. More than a booking program for today’s events, VenueOps offers business intelligence for tomorrow’s decisions.
- Analyze every aspect of your event
- Cross-event analysis
- Customizable dashboards for each department
- Output to multiple formats
Online Exhibitor Ordering
Manage orders from exhibitors within VenueOps and give your exhibitors the ease of ordering services online through a custom “storefront” section on your website.
- Easily receive exhibitor orders online
- Embed a custom storefront on your website
- Process credit cards through your preferred payment gateway
- Create and distribute Exhibitor Service Orders
DESIGNED FOR WORKFLOW, NOT WORK FRICTION
When we at EventBooking set out to develop VenueOps, our mission was to create an uncomplicated, yet capable, venue management tool. Our main objective is to improve communication and efficiency in every department of your facility. Prior to it’s debut, we spent a long time gathering feedback from event professionals such as yourself, and worked with rock-star beta clients to ensure we got it right. We also made sure to support VenueOps with exceptional (and free) customer service, which has since won multiple awards. We see ourselves as a service company first and foremost, who happens to provide incredible venue management software.
These Standard Integrations come “out of the box,” which means they’re ready to go whenever you are, and require minimal scoping and implementation time:
Destination Marketing Software
Electronic Signature Software
Ticketing, Donor Management & CRM
Online Inquiry Forms
Public-facing form on your website
Ping HD, Four Winds Interactive, Janus, etc.
VenueOps is available through an annual subscription fee and a one-time setup fee, which is based on the scope of its custom configuration and use. Every account includes unlimited users that can access the system simultaneously, and excellent customer support.
AWARD WINNING CUSTOMER SERVICE
We’re here to help! We also offer a continually updated Knowledge Base, which includes free tutorial videos and help-desk access. Because it’s so easy to implement and simple to learn, most venues are up and running with VenueOps in a matter of weeks.
WORTHY OF YOUR TRUST
Your sensitive information is our top priority. We’ve been building and operating secure, high-powered calendar software for arenas, convention centers, stadiums, amphitheaters, and PACs for over 20 years without a single security breach. We serve over 1,000 venues across 24 countries and are 100% hosted with Amazon Web Services. Our staff is continuously monitoring and evaluating our security and performance.